Fractional Operations Management
for your Small Business
Take back control of your business!At our core, Actintel is dedicated to simplifying the operational aspects of your small business. Don't let the passion and love you have for your business get drowned out by its operational needs. From Organizational Strategies and Capacity Management to Financial Forecasting and Transition Planning - let us be your trusted partner to achieve entrepreneurial peace of mind.
"Despite my best efforts to remain inefficient and overwhelmed, Actintel worked quickly to identify my business blind spots and implement systems to help streamline our focus and deliverables. The process has allowed me to consider the big picture while getting a better handle on the everyday task of business ownership and operation. I'm excited to see where my business will evolve with Acintel's continued involvement."
Jason Skladan
Principal/Owner, Skladan Architecture
"Running a small consulting practice is more work than you’d imagine (or at least more than I imagined when I decided to “hang out my shingle” some years ago). Couple that with all of the “I’ll do this better once I’m established” Excel- and Word-based processes and you suddenly find yourself working a few nights a week (after the family is in bed) to stay on top and afloat.Actintel has been surprisingly effective in helping me combine and transition these manual (and time consuming and siloed) processes into a simple and effective workflow. Surprising because I didn’t think my Excel-based systems needed improvement. And effective as my team has quickly adopted it, remarks on its usefulness, and as the workflow is providing better information (and data) to drive my business further.Thank you Actintel for your insight and help bringing a “small shop’s” business practices forward into this century - and more importantly - for the resulting time you’ve freed up for things like family (and sleep).I would happily recommend your services to any small-sized firm in the AEC design world."
- Lindsey Tourand
Principal/Owner, Tourand Engineering
Solutions we work with you to achieve:
Core Deliverables:
1) Simplifying the operations side of your business through systems, processes, delegation or outsourcing.
2) Providing Actionable Intelligence on your business, including a strong understanding of your capacity, customer base, and profit model.
3) Supporting you to build the business and lifestyle you want, whether it's succession planning, growth to attract a potential partner, or finding the right work-life balance.
systems and planning
Wholistic business planning, discovering efficiencies, creating and/or streamlining systems, implementation and documentation
capacity management
Develop processes and systems to understand your organisation's current and future capacity.
financial management
Understand your finances and optimize your business's profitability.
Customised Solutions
This is YOUR business. We provide personalised approaches to address your specific challenges.
Core Process:
Step 1 - Introductions
Listening and Learning
Discuss existing processes to uncover opportunities for improvement and pain points, such as lost and underutilized time, duplication, business uncertainties, and blind spots. Assess points to be resolved through process change, elimination or outsourcing.
Step 2- Foundation Phase
Analysis, Exploration and Development
Dive into current processes, systems and norms; looking to understand your service offerings, project lifecycles, and current work flows for you and staff. Prioritize opportunities for improvement and work together on a customised solutions to suit your needs.
Step 3– Processes and Systems
for the Long Term
Ensuring the processes and systems are in place to solidify developments for the long term. Ensure solutions are working, adjust as needed, train and monitor new systems to ensure long term traction.
Step 4– Document,
Standardize and Systematize
Create Standard Operating Procedures (SOPs) for all tasks; create an environment where your business can run without you: staff can successfully manage the day-to-day needs of the business, creating an attractive well-run, well understood business.
Step 5 - Fractional Operations Management
Provide ongoing support as a Fractional Operations Manager for your business. Working with you to maintain all the systems and processes developed to date. Identify next business need – profitability, hiring, scalability, transition planning, expansion, as well as continued improvements, evolving with your business.
who are we?
Mike Perry
Mike has 20+ years of experience in leadership and management roles in a variety of industries, including retail, manufacturing and logistics. Mike brings a business lens to the operations and management of registered professional’s firms.
Robyn Fenton
Robyn is a Registered Architect in BC. Her architectural career spans almost 25 years, providing full services for residential, commercial and community projects at a variety of scales. She has been registered since 2011 and principal of her own firm since 2013.
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