Actionable Intelligence

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Fractional Operations Management
for your Small Business

Take back control of your business!
At our core, we at Actintel dedicate ourselves to simplifying the operational aspects of your small business. Don't let the passion and love you have for your business get drowned out by its operational needs. From Organisational Strategies and Capacity Management to Financial Forecasting and Transition Planning - let us be your trusted partner to achieve entrepreneurial peace of mind.

Solutions we work with you to achieve:

Core Deliverables:

1) Simplifying the operations side of your business through systems, processes, delegation or outsourcing.
2) Provide Actionable Intelligence on your business, including a strong understanding of the your capacity, customer base, and profit model.
3) Supporting you to build the business and lifestyle you want: whether it's succession planning, growth to attract a potential partner, or finding the right work-life balance.

systems and planning

Wholistic business planning, discovering efficiencies, creating and/or streamlining systems, implementation and documentation

capacity management

Develop processes and systems to understand your organisation's current and future capacity.

financial management

Understand your finances and optimize your business's profitability.

Customised Solutions

This is YOUR business. We provide personalised approaches to address your specific challenges.

Core Process:

Step 1 - Introductions
Listening and Learning

Discuss existing processes to uncover opportunities for improvement and pain points i.e. Lost and underutilized time, duplication, business uncertainties, and blind spots. Assess points to be resolved through process change, elimination or outsourcing.

Step 2- Foundation Phase
Analysis, Exploration and Development

Deep dive into current processes, systems and norms; looking to understand at a granular level: your service offerings, project lifecycles, current work flows for you and any staff, etc. Prioritize opportunities for improvement and work together on customised solutions to suit your needs.

Step 3– Processes and Systems
Solidify for the Long Term

Ensuring the processes and systems are in place to solidify the developments for the long term. Ensure the developed solutions are working, adjust as needed, train and monitor new systems to ensure long term traction.

Step 4– Documentation
Standardize and Systematize

For small firms and those looking for succession planning:
Develop Standard Operating Procedures (SOPs) for in house tasks; create an environment where your business can run without you: staff can successfully manage the day-to-day needs of the business, creating an attractive well-run, well understood business.

Step 5 - Fractional Operations Management

Provide ongoing support as a Fractional Operations Manager for your business. Working with you to maintain all the systems and processes developed to date. Identify next business need – e.g. profitability, hiring, scalability, transition planning, expansion, as well as continued improvements, evolving with your business.

who are we?

Mike Perry

Mike has experience of 20+ years in leadership and management roles in a variety of industries and 25+ years as a professional hockey coach. Mike brings a business and coaching mindset to the operations and management of small businesses.

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Robyn Fenton

Robyn is a Registered Architect in BC. Her architectural career spans almost 25 years, providing full services for residential, commercial and community projects at a variety of scales. She has been registered since 2011 and principal of her own firm since 2013.

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